General Settings

Let’s access your Prondo dashboard & Account Settings menu.

Deliverability & branding

You can use your own domain to track opens, track clicks & unsubscribe links for better deliverability. Some prospects get turned off by generic tracking links so if they see that the links are using your own domain's branding, they are more likely to trust your emails and open your links.

1. Go to Account Settings, then General Settings

1. Enter your domain that you would like to use for tracking

Tracking Delay

The bots and email security measures (such as spam checks) can trigger open and click events immediately after an email has been sent out. Those events are called false positives. Tracking Delay is used to prevent false positives from being counted in the statistics. We recommend adding a delay after sending an email before tracking opens, clicks, and unsubscribes for that email to make tracking accurate.

Timezone

It helps to increase engagement by choosing a schedule that relates to the recipient’s working hours.