General Settings
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Let’s access your Prondo dashboard & Account Settings menu.
You can use your own domain to track opens, track clicks & unsubscribe links for better deliverability. Some prospects get turned off by generic tracking links so if they see that the links are using your own domain's branding, they are more likely to trust your emails and open your links.
Go to Account Settings, then General Settings
Enter your domain that you would like to use for tracking
You need to add a CNAME record (e.g., subdomain.main-domain.com) in your DNS configuration and point to x.zesp.net.
The bots and email security measures (such as spam checks) can trigger open and click events immediately after an email has been sent out. Those events are called false positives. Tracking Delay is used to prevent false positives from being counted in the statistics. We recommend adding a delay after sending an email before tracking opens, clicks, and unsubscribes for that email to make tracking accurate.
We recommend having a tracking delay longer than 3 seconds
It helps to increase engagement by choosing a schedule that relates to the recipient’s working hours.
