How to manage Replies for the Campaign?
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To work with replies in your email campaign, follow these steps to view and respond to recipient replies within your campaign:
Go to the specific email campaign you're interested in that has generated replies from recipients.
Go to the recipient's tab to access the list of recipients who have received your email.
Hover over their name or email address to reveal additional options, Click on the "open" button to view the recipient's reply.
This will typically display the contents of the reply message, including the recipient's response or any additional comments they may have provided.
After reviewing the recipient's reply, you can have the option to mark the recipient's interest or not interested. This helps you keep track of recipient engagement and follow up accordingly.
This section provides an overview of the most recent interaction, including details such as recipient email, sender email, when the email was sent, and what the email was about. It serves as a summary of the communication.
This section contains the reply received from the recipient in response to the sender's message. It represents the recipient's feedback, inquiries, or comments related to the previous email.
This section specifies details about the next interaction. In your case, it indicates that the recipient replied to the sender's mailbox, suggesting a continuation of the conversation.
This section includes the subject, text, and date of the email. Clicking on it expands the information, allowing users to view the content of the message in detail.
This is the part where the user can choose the interest status for the recipient. The available options are likely to include "Interested," "Not Interested," and "None"
By categorizing recipients as interested or not interested, it becomes easier to prioritize and follow up with individuals based on their level of engagement with the product or offer. By default, the None status is set for the messages.
Additionally, the ability to filter recipients based on their interest status can be valuable for organizing and segmenting the recipient list. This feature allows users to focus their attention on those who have shown interest and may require further engagement or nurturing.
Overall, the interest statuses provide a way to track and manage recipient interactions effectively, enabling a more targeted and personalized approach to communication.
If you have any questions, please send us an email at support@prondo.co, and we'll be happy to help! 😉
