The Database page interface lets you manage your contacts with ease: sort, search, filter, add and delete contacts from the list, manage duplicates, and configure data columns display.

This article introduces you to the List and how to manage recipients from a list view.

As you collect leads through our prospecting tools or by importing CSV into the Database, we can refine the recipients and organize them into different lists.

This changelog lists all new feature additions and updates to the Prondo, in chronological order.

30th April 2023

• Beta Release

The workspace is the best way to organize your recipient list, you can import your perfect audience using LinkedIn, CSV, Excel, etc. You can further enrich and verify using inbuilt Prondo tools like Email Finder and Email Verifier.

To create your workspace you can do the following:

1. Go to the app.prondo.co and then click on "workspaces"

1. On the workspace page, click on Add New Workspace to create your workspace.

1. Enter the name of the workspace to organize your recipient list, and Click on "Create Workspace"

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Prondo is a powerful, simplified tool to send emails and automate your marketing campaigns. The tool allows you to send personalized emails in bulk, automate follow-ups, and track email opens and clicks, among other features.

Prondo integrates with popular CRM platforms like Hubspot, and Pipedrive, as well as other tools like Zapier, making it easy to incorporate into your existing sales tech stack. The tool also includes features like Email Verifier, & A/B testing to help you optimize your email campaigns and increase your response rates.

Explore Prondo features

Prondo gives the possibility to create prospects manually. It’s pretty simple:

1. On the workspace page, click on Add Records

2. Select "+ Create manually" to create prospects manually.

1. You will prompt with a pop-up to input prospects' First name*, last name*, email*, job title, LinkedIn URL, Sales Nav URL, Company Name, Company LinkedIn URL, Website, Location, and summary.

1. Click on the "Create Person" button to add the prospect to the workspace.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

The Prondo campaign dashboard is a powerful tool for marketers and businesses, helping them to make data-driven decisions and achieve their marketing goals more effectively.

The Prondo Dashboard has the following statistics:

1. Campaign Quick Stats: The quick stats can be used to track the success of a campaign based on delivered, open, clicked, replied, and undelivered emails. You can customize the overall statistics based on Open or Delivered if needed.

1. Recipients: The number of recipients at different stages (new, running, paused, and completed) of the campaigns

2. Mailboxes: The number of available mailboxes for the campaign and how many of them are active, inactive, and unauthorized.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Instead of manually adding recipients to your workspace one by one, you can upload any CSV containing a list of all of them. It’s pretty simple:

1. On the workspace page, click on Add Records, then download the template file by clicking on Download Sample.

1. Open the sample file with Excel or Numbers. You'll see a table containing several columns that we expect during import.

• First name*: The recipient's first name

• Last name*: The recipient's last name

• Email: The recipient's email address

• Company: The recipient's workplace

• Job Title: Position of the Recipient's

• LinkedIn URL: The recipient's LinkedIn URL

• Sales Nav URL: The recipient's Sales Navigator profile

• Company LI URL: Recipient's company LinkedIn page

• Website: The recipient's business website

• Location: The recipient's current location (including street, city, and state)

• LinkedIn VMID: A unique VMID ID

• Summary: Summary of the recipient's profile

Note: The fields marked with * are mandatory.

1. You can fill out the table with your recipients, following the same format as the sample template.

1. Once you finish, save the file and go back to the workspace page you were on. Click on Select your files, select the file you've just saved, then click on Import Data

5. It'll take a few moments for the file to be uploaded. You'll receive a notification letting you know when the import is completed. After that, you'll be able to verify these records using an email verifier straight from the workspace page to improve the sender's reputation and improve bounce rate if you need it!

Need help? Send us a message via email and we'll get back to you. 😉

Dropcontact is a best-in-class email enrichment tool with high deliverability rates. You must signup for the to get the API key.

Getting DropContact API Key

1. Go to DropContact Website, and account for free.

2. After signup, Go to the "Integrations & API" in DropContact to get the API key.

Configuring DropContact Key in Prondo

1. Go to the , and then go to Application.

2. Select Dropcontact from External Applications, Click on Connect button.

1. You will be prompted with a pop-up to enter the DropContact key, and then click on connect to connect Dropcontact with Prondo.

1. Once connected, you will have the available credits display for the account.

Using DropContact Email Finder Service

1. Open your workspace and select the emails you’d like to check

2. Click the DropContact button

3. Confirm and wait for the results

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

The list is a critical part of your campaign; it includes every potential sale lead you want to reach out to in your cold outreach campaign.

Some of this feature's capabilities are:

• Adding recipients to the New List

• Managing the list

• Removing recipients from the list

Let's look into it in more detail in the following sections.

Adding records to the New list

1. Go to the workspace page and select the recipients you would like to add to the list.

2. Click on "Lists" and select Add to the List.

1. You will prompt with a pop-up to input the name of the list and press Enter to create the new list

2. Click on the Add To List button to add records to the list.

1. To add records to the existing list:

• Click on Select list

• Choose the list from the drop-down menu.

• When the list is selected, click on Add to list.

Managing your lists

You can manage your list effectively from the Lists tab.

1. Search will let you quickly find necessary profiles based on specified criteria.

   Type the recipient’s name or add filters in the search bar at the top. It will cover all your recipient's lists.

2. The active / Archive tab will allow you to switch between active and archived lists.

3. The actions button will allow you to rename the list, or restore any deleted list from the archive.

Removing recipients from lists

1. Go to the workspace page and select the records you would like to remove from the list.

2. Click on Lists and next click on Remove from List.

1. You will have all lists of which selected prospects were added.

2. Click on the cross button to remove the selected prospect from the list.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Let’s access your Prondo dashboard & Account Settings menu.

Deliverability & branding

You can use your own domain to track opens, track clicks & unsubscribe links for better deliverability. Some prospects get turned off by generic tracking links so if they see that the links are using your own domain's branding, they are more likely to trust your emails and open your links.

1. Go to Account Settings, then General Settings

1. Enter your domain that you would like to use for tracking

Tracking Delay

The bots and email security measures (such as spam checks) can trigger open and click events immediately after an email has been sent out. Those events are called false positives. Tracking Delay is used to prevent false positives from being counted in the statistics. We recommend adding a delay after sending an email before tracking opens, clicks, and unsubscribes for that email to make tracking accurate.

Timezone

It helps to increase engagement by choosing a schedule that relates to the recipient’s working hours.

After and , the next step is to select the sender mailboxes for sending outreach emails.

1. Go to Campaign, then click on mailboxes

1. You can enable the sender mailbox by toggling the switch. If you want to replace the mailbox with another mailbox, you can simply use the functionality.

Mailboxes have three main statuses:

• Active: The Mailbox is all set to go and ready to send emails.

• Inactive: The Mailbox is inactive and will not send any emails.

• Lost authorization: You need to re-authorize the Mailbox as the token expires.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Adding team members is useful for accounts or agencies that are managed by multiple users. You can add multiple team-member to manage your campaigns.

Invite User

1. Go to the Account, and click on the Users tab.

1. Click on Invite User to invite your Prondo Account.

2. Once clicked on the Invite User button, you will be prompted with a pop-up to enter user info.

1. Click on the Invite button to send an invite to the user.

User List

Once an invitation has been sent, pending invites will show at the top of the list. Monitor invites and resend invitation emails from here

Resend Invitation

You can resend the invite if the user lost the previous invite by clicking the three dots next to the user and clicking on the "Resend Invitation Email" button.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Custom Attributes

Attributes are used in email campaigns for personalization to make the emails more relevant and tailored to the recipients. By including attributes such as the recipient's first name, last name, or other relevant information, you can create a personalized experience that resonates with the individual receiving the email. Personalization helps to establish a connection with the recipient, increases engagement, and improves the overall effectiveness of the email campaign.

Custom attributes are properties that you create when the standard properties such as name and description, are insufficient or do not meet your business needs.

Step 1: Creating Custom Attributes:

1. Go to Account Settings, then Attributes Settings.

1. Click on the "+ Add Attribute" button.

1. To successfully create the attribute, input the attribute name and click the "Add Attribute" button.

Step 2: Importing the file with custom attributes

1. Once those attributes have been included, they will be appended to the sample file and will be accessible for import purposes. Learn more about how to import from a file .

1. Users can import the file with default attributes and custom attributes.

2. Once the import is done, the user can see the records with custom attribute data.

Step 3: Managing attributes from the workspace

1. To ensure simplicity, it's important to note that all custom attributes are not mandatory. Once they are created, they will be visible within workspaces.

2. By default, these attributes are initially hidden, but you can make them visible by adjusting the column settings.

1. This allows you to display them on the workspace list and list screens as needed.

Step 4: How to use custom attributes in your email?

Once you have imported recipients into campaigns, you can utilize both custom attributes and built-in attributes according to your specific campaign requirements. To gain further insights on how to utilize these attributes, you can explore more information click .

If you have any questions, please email us at [email protected], and we'll be happy to help! 😉

Prondo is a powerful, simplified tool to send emails and automate marketing campaigns. You only have to create the workspace, import your contacts and run the campaign. Prondo will help to find the missing email address, verify the contact list, and help you to automate your outreach campaign.

🎨 Building your Recipient list is easy!

1. 📑 Create your workspace

Learn more about creating a workspace .

2. 📝 Import your Recipient list

Learn more about importing a Recipient list

3. Refine your Recipient list (Optional)

You can run our inbuilt search engine for finding emails and validate them using an Email verifier before you start a campaign to reduce the bounce rate and improve the sender's reputation.

Learn more about Email Verifier

Learn more about Email Finder

4. 📝 Create the list

Learn more about Lists

🥳 Congratulations, your contact list is now ready to use!

Next, you can create your campaign, and import the recipient list with just a few clicks, and configure your mailboxes.

1. Creating your Campaign

Learn more about the Campaign

2. 🧑 Importing your Recipient list into Campaign

Learn more about import recipients

3. 🪜 Creating Sequences

Learn more about composing your outreach email

4. 📫 Setting up Mailboxes

Learn more about setting up Mailboxes

5. 📫 Enabling Mailboxes for Campaign

Learn more about enabling the Mailboxes

6. 📅 Setup Schedule for the outreach Campaign

Learn more about managing schedules

Get the most out of your Campaign

1. Email Tracking: For comprehensive email tracking, we need to enable Open and Click tracking while configuring the sequences. Learn more about Email Tracking .

2. Setup Custom Domain: Learn how to set up a Custom Domain for a mailbox .

Prondo enables businesses to track and measure the effectiveness of their marketing campaigns and optimize them for better results. Prondo helps you to track the following Statistics:

1. Email Open Rates: Prondo allows users to track the number of times their emails have been opened by the recipients. This information can be used to optimize the subject lines and content of future emails.

2. Click-through Rates: Prondo provides data on the number of clicks on links within the email content. This information helps users identify the most engaging content and optimize their email campaigns for better click-through rates.

3. Unsubscribe Rates: Prondo also tracks the number of recipients who unsubscribe from the email list after receiving an email. This data can be used to improve the relevance and quality of the content being sent to subscribers.

4. Bounce Rates: Prondo provides data on the number of emails that were not delivered to the recipients due to issues such as invalid email addresses or full mailboxes.

5. Campaign Comparison: Prondo allows users to compare the performance of different email campaigns and identify the ones that are most effective.

Prondo supports analytics at multiple levels to provide valuable insights into the performance of email campaigns, allowing users to make data-driven decisions and optimize their marketing strategies for better results.

Account Level Statistics

The account dashboard has the following statistics:

1. Workspaces: The total number of workspaces created to date, together with the total number of contacts and the percentage of those contacts who have been contacted back.

2. Campaigns: The number of campaigns that were created, and how many of them are running, paused, and completed.

3. Recipients: The number of recipients at different stages (new, running, paused, and completed) of the campaigns

4. Mailboxes: The number of available mailboxes for the campaign and how many of them are active, inactive, and unauthorized.

5. Emails: A number of contacts have valid, invalid, failed to verify, risky, or unverified emails, and missing emails.

6. Email Quick Stats: Quick stats can be used to track the success of a campaign based on delivered, open, clicked, replied, and undelivered emails.

Campaign Level Statistics

Learn more about Campaign Dashboard

Mailbox Level Statistics

The quick stats can be used to track the reputation of the mailbox based on delivered, opened, clicked, replied to, Bounced, and spam-blocked emails.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

You’ll learn how to view and edit Profile details, Privacy & Security, account details, User management, and Audit Logs from the profile page.

1. Go to Account at the right top corner of the screen.

1. You will prompt with a pop-up with manage profile options:

1. You can simply edit profile details anytime by clicking the edit icon next to the respective fields and then clicking on the Save button.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

🚀 Running your first Campaign is smooth!

1. 🏃‍♀️ Running your Campaign

You can run your campaign anytime by simply:

1. Go to your Campaigns page.

2. Click the Run campaign button.

Learn more about managing campaigns

2. Monitoring your Campaign

Learn more about the monitoring campaigns

🙋‍♀️ Need help with your use case?

Our support team can run your marketing campaign in as little as an hour! please send us an email at [email protected], and we'll be happy to help! 😉

A workspace provides access to a specific portion of the customer's contacts database, which includes companies, people, and contact information that match the market segments specified for this workspace. The workspace can be configured by the customer to include specific criteria or filters that determine which contacts are included. The user can create several workspaces based on the plan he subscribes to.

Some of the workspaces' capabilities are:

• Manage Lists: This feature allows adding or removing recipients/contacts from your list. You can learn more about lists here.

• Import Excel or CSV: With this feature, you can import a file with recipients or create a new one. You can learn about it here.

• Email Finder: This feature enables you to find valid emails for your recipients. You can learn more about it here.

• Email Verifier: Before running your email campaign, this feature allows you to verify whether an email is valid. You can learn more about it here.

• Export DB: This feature allows you to export all recipients in your workspace to work with them outside the Prondo app.

• Customization: Customize your workspace layout by adding or removing columns that you want to see in your workspace.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Supercharge your Prondo Application with integrations & third-party applications that helps to simplify your operations and reach out to potential customers or clients.

Prondo has the following inbuilt services & provides integration with external services:

Prondo Applications

1. Email Finder: Prondo Email Finder is the easiest way to find work email addresses. Gather important business information and make connections with those that matter. Learn more here

2. Email Verifier: It drives sustainable business growth with no more outdated, invalid leads you can't contact, lowering hard bounces, and improving deliverability rates. Learn more here

External Applications

1. DropContact: Dropcontact is a web-based platform that provides email verification, enrichment, and data cleaning services. Dropcontact can be a useful tool for businesses or individuals looking to improve the quality and accuracy of their email lists. Learn more here

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Email Finder is your effective lead generation assistant that can help you build a lead database for your business in a way you may not have even thought of.

Using Email Finder in your workspace will allow you to expand your lead sourcing and find quality contacts.

If an email address can’t be found, a recipient's profile will be saved to your database with the ‘missing email’ status. To find email addresses for the recipients, we have to make sure we have the following fields:

• First Name

• Last Name

• Company Name

There are several ways to use an Email Finder tool:

1. Check individual email addresses in a recipient list

   • Open your workspace and select the emails you’d like to check

   • Click the Email Finder button

   • Confirm and wait for the results
2. Check the whole Database / Missing Email filter

   • Open your workspace

   • Choose all recipients with Missing Emails by using the Missing Email filter

   • Click the Prondo Email Finder button

   • Confirm and wait until the search is completed

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Mailboxes in a Prondo account are the email addresses that Prondo will use to send emails in the campaign and monitor replies.

How to add multiple mailboxes?

To add Mailboxes to your account you can do the following:

1. Go to Account settings, then click on the Mailbox settings tab.

2. Click on + Add Mailbox to set up mailboxes for the account.

1. You will be prompted with a pop-up to select the type of mailbox you would like to add.

1. Click on Continue with Google, and grant the necessary permissions for the application.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

With Prondo, you can validate your emails and clean your recipient lists of abandoned or inactive emails, thus reducing your bounce rate.

After you’ve uploaded your contacts file, we recommend verifying the list (if it hasn’t been already) before starting an email campaign.

After verification, an email address gets one of the statutes below. Learn more about email statuses below:

• Missing: recipients have missing emails, and you try out our email finder tool.

• Valid: The email address exists and is active.

• Unverifiable: The email address status cannot be determined.

• Risky: We are unable to verify the authenticity of the emails it receives due to domain-wide settings, so we designate them as unverifiable.

• Invalid: The email address does not exist or is not active anymore.

• Could not verify: We had trouble validating this email. It is recommended to try the email finder tool; if the results do not change, use the email with caution.

There are several ways to use an Email Verifier tool:

1. Check individual email addresses in a prospect list

• Open your workspace and select the emails you’d like to check

• Click the Email Verifier button

• Confirm and wait for the results

1. Check the whole Database

• Open your workspace

• Click the Email Verifier button

• Confirm and wait until verification is completed

Once the process is complete, we trigger the notification.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Set specific goals for your campaign and create a list of your target audience to get the most out of it.

To create your campaign, you can do the following:

1. Go to app.prondo.co and then click on Campaigns

1. On the Campaigns page, click on + New Campaign to create your campaign.

1. Enter the name of the Campaign to reach your prospects, and Click on + Create Campaign

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Timing is a critical factor when it comes to email engagement and the effectiveness of your email account. As you build your email campaign or add your mailbox, you can apply the schedules to determine the sending window, or the days and hours when your campaign emails will go out.

There are a few key considerations to keep in mind when it comes to timing your emails:

1. Go to Campaign -> Choose Schedule Tab

2. Click the Update Schedule button

1. Choose schedule parameters in the pop-up window:

• Days: Select days of the week during which your campaign will be active.

• Days/Hours: Select hours of the day during which your campaign will be active.

• Time zone: Choose a time zone that corresponds to the geographical location of your recipients.

• Limit: Select the send mailbox limit for the campaign

1. Click the Update button to save the changes.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Prondo is an innovative lead generation tool that turns LinkedIn into a powerful acquisition channel for your business.

With the intuitive Prondo extension, you can effortlessly import prospects directly from LinkedIn and launch your email campaign with just a few clicks!

Let’s get you started and install the extension in a few steps:

Installing the Plugin to your Chrome browser

1. Click on the below URL:

https://chrome.google.com/webstore/detail/prondo-linkedin-automatio/gphimoefflpeodhhgbgolmpmnmkigifj?hl=en

1. Click on the "Add to Chrome" button

1. Click on the "Add Extension" button to make it available for use.

1. Once added, you can manage by clicking extensions in the window menu.

1. Click the puzzle icon in the top right corner.

1. Click Pin next to the Prondo - LinkedIn Automation Tool.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Sending a test email is a common practice before sending out a mass email or an important email campaign. By sending test emails, Prondo helps to verify any typos, formatting issues, broken links, or other errors that might have been overlooked during the drafting process.

Send Test Message

1. Navigate to the Campaign section and select the Recipients option.

2. Locate the three dots icon beside the recipients and choose the option to Send a Test Email.

1. Choose the desired mailbox for sending emails, select the email from the Sequence, and enter the email address where you wish to receive the email.

1. To receive the test email with the selected attributes for the specified recipient, simply click on the "Send" button.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Replacing the mailbox in a campaign in Prondo might be necessary for certain situations, like email account issues like lost authorization, improving deliverability rates, and personalization.

1. Go to the Campaigns page, Navigate to the Campaign you would like to make changes and click on Mailboxes.

1. Click on three dots to access replace mailbox functionality.

1. Click on the Replace Mailboxes button, you will be prompted to a new pop-up to replace the current mailbox with targeted mailboxes.

1. Click on the Replace button to replace the mailbox.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Prondo enables you to generate a series of email templates. By having multiple templates for each step, you can customize your message to optimize the number of people who view and engage with your emails.

A/B Testing enables you to experiment with multiple messages in a sequential manner. Prondo evenly distributes traffic to each variant of the message being tested. This process helps you determine which message effectively engages more prospects and allows you to better reach your intended audience. By leveraging this data, you can enhance the effectiveness of future outreach sequences. To avoid situations where recipients receive similar messages, resulting in reduced mailbox trustworthiness and overall campaign effectiveness, you can employ A/B messages within your campaigns. A/B messages, also known as A/B tests, involve different versions of a single message. For example, when promoting your product, you may be unsure which text message will perform better—whether it should include images or emojis, or what text length your customers prefer. To address these uncertainties, you can run A/B tests with various message variants that you want to try. By analyzing the statistics we provide, you can determine which text resonates better with your clients and continuously improve upon it to generate more sales or revenue.

Add an A/B Test to an Email Step

1. Follow the steps in "" to create a new sequence or launch an existing sequence that includes at least one automatic or manual email step.

2. From that sequence, click Add A/B Test to add a variant email for an A/B Test.

1. Compose the email template and click Save Changes. Repeat this process for as many email variants as you would like to test.

1. Please ensure that the toggles for each New Thread are in the blue position, indicating that the variant is active within the A/B Test.

After the Campaign starts, we can see data is being collected for the stats.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

How to set a daily limit for the Mailboxes?

You can easily set up a daily limit for the mailboxes:

1. Go to your Account settings -> Gmail Settings

1. You can set the limit by clicking the three dots next to the mailbox and clicking on the Set Limit button.

1. You will be prompted with a pop-up to enter the daily limit for the mailboxes. Enter the limit and click on Save Changes.

How to set up Custom Domain?

You can easily set up a custom domain for the mailboxes:

1. Go to your Account settings -> Gmail Settings

1. You can set the custom domain by clicking the three dots next to the mailbox and clicking on the Set Domain button.

1. You will be prompted with a pop-up to enter the custom domain for the mailbox. Enter the valid domain and click on Save Changes.

How to set up Signatures for the mailboxes?

You can easily add a signature for the mailboxes:

1. Go to your Account settings -> Gmail Settings

1. You can add the signature by clicking the three dots next to the mailbox and clicking on the Add Signature button.

1. You will be prompted with a pop-up to create the signature for the mailbox. Enter the signature and click on the Add Signature button.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Prondo - LinkedIn Automation is a useful tool that allows you to save lead profiles from LinkedIn Sales Navigator pages and obtain additional prospect information. By using this extension, you can streamline your prospecting process and gather valuable data to enhance your outreach efforts.

To collect prospects on Sales Navigator, you can follow these steps:

Step 1: Find a list of leads on Sales Navigator

To begin, access your LinkedIn Sales Navigator account and log in.

In the search bar located at the top of the page, utilize the LinkedIn search engine to locate a collection of leads. Feel free to apply filters and incorporate keywords as necessary.

To refine and narrow down your search results according to your specific criteria, take advantage of the filters provided on the left-hand side of the page and click on Search.

Step 2: Launch Prondo - LinkedIn Automation Tool

To enable the extension, simply select the Prondo - LinkedIn Automation icon situated in the upper-right corner of the extensions menu.

Access the Prondo account by logging in with the designated Prondo Credentials to initiate the import task.

Step 3: Configure the Settings

At this stage, once the login is successful, the user has the chance to customize advanced settings for the bulk importing process. These settings include selecting the desired workspace to upload the results, specifying the number of records to be imported, and choosing whether to remove duplicates.

If the Sales Nav results cannot be detected, the user will receive an error message notification similar to the following:

Step 4: Importing the Prospect to your workspace

To collect leads according to your search settings and save them to your Prondo workspace, click the Import button.

Within the browser, a tab named "Active Searches" will be generated, allowing you to track the progress of your ongoing LinkedIn searches.

Step 5: Review the Workspace

Go to your Prondo application > workspaces and check the newly imported leads.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Prondo Email Tracker helps in monitoring the flow of events and gathers statistics on open, click, and location data on track emails directly in your dashboard for free.

How Email Tracker will help you?

Email tracking eliminates uncertainty from email communication.

1. Conserves time

You'll receive instant notifications as soon as your sent messages are opened.

2. Provide context and enhances communication

Understanding precisely when, where, and how frequently your message has been opened assists you in crafting a compelling follow-up message. For instance, if a potential client has opened your promotional message and clicked on your included links multiple times in a short span, a follow-up might be the nudge they require to complete a purchase.

If your message recipient hasn't opened your message yet, they might be preoccupied or disinterested in your content. In such instances, email tracking can help you avoid acting prematurely and potentially jeopardizing your relationship with the recipient.

3. Email tracking enhances marketing efforts

Data on message open and link click tracking can help you develop improved in-app marketing campaigns. Open rates reveal how engaged your users are and how effective your message headers are. Meanwhile, click-through rates offer insight into a marketing campaign's performance by quantifying the number of users who clicked on your link(s).

How does it work?

Email tracking is made possible by adding an invisible tracking pixel to your email body when you send a tracked email.

How to enable tracking for an email?

Tracking an email message is simple - all you need to do is activate the setting in the message templates of your marketing campaign.

To enable email tracking, enable one or all of the following features.

• Include previous email: It includes all previous emails that came before this email; this is useful if you don't want to break the chain of emails.

• Open tracking: It will monitor whether a recipient has actually opened an email. We advise leaving this tracker turned on.

• Click tracking: It will keep track of any links you add or include in the email. You need to enable click tracking to implement the URL-shortening feature of Prondo.

URL Shortening

URL shortening is a technique where a long URL is converted into a significantly shorter, yet still direct, link to the same webpage. URL shortening using a custom domain, also known as branded link shortening. The benefits of using a custom domain for URL shortening include:

• Brand Recognition: A custom domain helps maintain brand consistency across all communications. It ensures that the brand is visible in every shared link.

• Increased Click-Through Rates: Studies have shown that branded links can increase click-through rates, as users often feel more comfortable clicking on links that clearly associate with a known brand.

• Trust and Credibility: enhance deliverability by making links appear more trustworthy and professional, thereby increasing the likelihood of recipients clicking on them.

• Deliverability: A URL shortening service enables the concealment of tracking UTM codes linked to the URL, thereby preventing email service providers from identifying the emails as promotional or spam.

Enabling email tracking features will allow you to monitor the flow of sent messages and gather data on open rates, click times, locations, and more. See the campaign .

In the Privacy & Security settings, you have the option to modify your password, enable Multi-Factor Authentication, and review your login activity. To begin, let's focus on the process of changing your password.

Change Password

1. Go to Account and click on Privacy & Security

1. To change the password, click on the edit icon next to the password field.

1. You will be prompted with a popup to enter your current and new passwords.

1. Click on Change Password to update your new password.

Setup Multi-Factor Authentication

1. To enable Multi-Factor Authentication for your Prondo account, Click on the Set up button.

1. You will be prompted with a popup to scan the QR code.

2. Scan the QR code and enter the code provided by the Authenticator app. Congrats! Your multifactor authentication is enabled.

Active user sessions

Prondo allows users to see the most recent login activities, as well as team members, inside the account. This allows for a better picture of what's been happening in the account. You have the option to log out of a specific session if you suspect something is wrong, and you have the option to log out of all other sessions.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Prondo offers additional campaign-level settings to get the best out of your campaign.

Auto stop on reply

Auto Stop on Reply "Auto Stop on Reply" feature is to avoid potential negative consequences, such as recipients accusing the sender of spamming or sending unwanted emails. By default, the "Auto Stop on Reply" feature is enabled in Prondo. However, if you wish to turn it off, you can typically do so by accessing the campaign settings

1. Access your email campaign, then go to Campaign Settings

2. Toggle the switch to the off position based on your requirements

Out-of-office Delay

The "Out of Office Delay" feature is designed to address the situation when a recipient has set an auto-response indicating that they are currently unavailable or out of the office. This feature helps minimize the recipient's risk of missing important messages from your email campaign.

When the "Out of Office Delay" feature is enabled, the email campaign system detects if the recipient has an auto-response set and acknowledges their unavailability. The system then delays the delivery of subsequent messages to that recipient for a specified number of days. By default, this delay is typically set to 7 days, meaning that the system will wait for 7 days before attempting to deliver the message again.

UTM Codes coming soon

UTM codes, also known as UTM parameters, are specific text strings that you can append to URLs that allow you to track those URLs when they get clicked on. UTM codes are used with Google Analytics to understand more about where traffic to your website is coming from. They can give you insights into the effectiveness of your campaigns and help you understand which marketing efforts are driving the most traffic

Configuring UTM codes for the Campaign URL

To create UTM codes, navigate to the settings tab of your campaign and select the option to configure UTM codes.

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Applying UTM code

To apply the UTM code go to the message, click on a link and click on the checkbox apply UTM code, when you do that all previously saved UTM codes will be applied to this link. You can also configure UTM codes for each message individually, just click on configure UTM codes and choose whatever to your liking

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If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Attributes play a crucial role in email campaigns as they enable personalization, making the emails more pertinent and customized for the recipients. Incorporating attributes like the recipient's first name, last name, or other pertinent details facilitates a personalized experience that resonates with each individual. Personalization fosters a connection, boosts engagement, and enhances the overall efficacy of the email campaign.

In-built Attributes:

Custom attributes

Learn more about custom attributes here.

How to use attributes in your email?

Learn how to create a Sequence(compose an email) here

1. While crafting an email, select "+ Add Attribute" to include additional attributes.

1. Choose the specific attribute you wish to include within the email.

2. Once you have chosen the desired attribute, proceed by clicking the "Add" button to include it in the email.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

In this article, you will learn how to integrate a Prondo account with a wide range of popular applications through Zapier.

Zapier is an excellent tool that simplifies your life by automating tasks between Prondo and your favorite web tools. With an extensive selection of over 5,000 apps to integrate, including Salesforce, Slack, Trello, Phantombuster, and more, you can eliminate the need for manual work and enjoy greater efficiency.

How integration works?

To establish a connection between Prondo and other applications, you can create "zaps" on Zapier. These zaps are comprised of triggers and actions, which function as interconnected links in a chain, establishing cause-and-effect relationships between the apps.

On Zapier, each application has its own unique collection of triggers and actions that can be combined to construct automation. By leveraging these triggers and actions, you can build customized workflows to automate tasks and streamline processes between Prondo and other integrated apps.

How to connect Zapier integration?

For creating zaps with Prondo, follow the steps below:

Step 1: Go to your Zapier account

Log in to your

Step 2: Connect integration

You can connect Prondo with Zapier either through Applications

or click Create Zap in the top left corner.

Step 3: Create a new Zap

1. Choose an application and event for a Trigger step.

The application could be Google Sheets, Pipedrive CRM, Hubspot, Ortto, or any other preferred application from which you wish to import data into Prondo.

2. Then, choose a Prondo application and event for the Action step.

Here is a list of available Prondo actions that you can use in your zaps:

Step 4: Connect Prondo Application

When creating zaps with the Prondo app, you’ll need to connect your account by API key. In the Account section, click Choose or Sign In.

Generating API Key for Zapier:

1. Go to app.prondo.co and then click on Application

2. Locate the Zapier, and Click on Generate API key.

1. Copy the API key and paste it into Zapier for a successful connection.

You are now fully prepared to begin creating zaps with Prondo, which will play a vital role in automating your tasks and processes.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

After creating the campaign, the next step is to add recipients to your campaign and specify related parameters. Let's make sure you have created the workspace and added it to the list with the target audience.

To import recipients into Campaign, you can do the following:

1. Go to the Campaign you would like to start, then go to Recipients.

2. Click on + Add recipient and select Import from workspace

1. You will prompt with a pop-up to select the name of the workspaces and lists from where you would like to import the recipient, you will have a preview of the list that you will be importing.

1. Click on the Import Records button to start importing Recipients.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Working with Replies

To work with replies in your email campaign, follow these steps to view and respond to recipient replies within your campaign:

1. Go to the specific email campaign you're interested in that has generated replies from recipients.

2. Go to the recipient's tab to access the list of recipients who have received your email.

3. Hover over their name or email address to reveal additional options, Click on the "open" button to view the recipient's reply.

1. This will typically display the contents of the reply message, including the recipient's response or any additional comments they may have provided.

2. After reviewing the recipient's reply, you can have the option to mark the recipient's interest or not interested. This helps you keep track of recipient engagement and follow up accordingly.

1. This section provides an overview of the most recent interaction, including details such as recipient email, sender email, when the email was sent, and what the email was about. It serves as a summary of the communication.

2. This section contains the reply received from the recipient in response to the sender's message. It represents the recipient's feedback, inquiries, or comments related to the previous email.

3. This section specifies details about the next interaction. In your case, it indicates that the recipient replied to the sender's mailbox, suggesting a continuation of the conversation.

4. This section includes the subject, text, and date of the email. Clicking on it expands the information, allowing users to view the content of the message in detail.

5. This is the part where the user can choose the interest status for the recipient. The available options are likely to include "Interested," "Not Interested," and "None"

What is "interest" status and how he can help me

By categorizing recipients as interested or not interested, it becomes easier to prioritize and follow up with individuals based on their level of engagement with the product or offer. By default, the None status is set for the messages.

Additionally, the ability to filter recipients based on their interest status can be valuable for organizing and segmenting the recipient list. This feature allows users to focus their attention on those who have shown interest and may require further engagement or nurturing.

Overall, the interest statuses provide a way to track and manage recipient interactions effectively, enabling a more targeted and personalized approach to communication.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Pronod Sequence is a tool that allows users to automate and personalize their email outreach campaigns. Email is the key component of your campaign, and it's vital to create content that your target audience will be engaged with and responsive to.

You can generate eye-catching tailored emails with all the essential components using the email editor in Prondo campaign builder, including text, graphics, links, attachments, and email variables.

Here’s your guide to adding emails and setting their contents:

1. Go to Campaign, then go to Sequences.

1. Click on + Create Email to open the text editor.

2. A text editor is similar to other popular text editors out in the market. Let’s explore the elements of the Prondo editor:

1. Subject Line: Often, this one line of text can make or break an email’s success, so be sure to tailor it to your intended audience.

2. Add attribute: Attributes can help to personalize your emails by including variables that will be replaced automatically with your prospect’s profile data like name or job position.

3. Formatting Tools: You can easily adjust email appearance using in-built text-formatting tools. Formatting tools allow you to change the font style, font size, and text color, align text, add bullet lists and emojis, etc.

4. Body Text: You can compose highly engaging email content here.

Additional Settings:

1. Include previous email: It includes all previous emails that came before this email; this is useful if you don't want to break the chain of emails.

2. Open tracking: It will monitor whether a recipient has actually opened an email. We advise leaving this tracker turned on.

3. Click tracking: It will keep track of any links you add or include in the email.

Setting up Delay:

Delays help to avoid bombarding your prospects with emails too quickly and create natural pauses between follow-ups. By default, the delay is set to 12 hours but you can change it as per your campaign requirements.

1. Click on the edit icon next to the delay element to activate the settings pop-up.

2. Enter the delay you would like to set

3. Click on the Update button

When the waiting time you set is over, the email succeeding a delay in the sequence will be sent

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

After you’ve created and started an email campaign, there are several ways you can manage it: search, edit, or pause it.

Search Campaign

There is a Search function to make it easier to navigate multiple campaigns.

To search for a specific campaign by its name:

1. Go to your Campaigns page.

2. Enter the name of the campaign into a search bar.

Run Campaign

You can run your campaign anytime by simply:

1. Go to your Campaigns page.

2. Click the Run campaign button.

Pause Campaign

You can put your campaign on pause and stop the email flow for all its recipients. A paused campaign does not send any emails but continues to record statistics.

1. Go to your Campaigns page.

2. Click the pause campaign button.

After pausing a campaign, you can reactivate it by clicking the Resume campaign button.

Edit Campaign

You can edit your campaigns, for example, replace the sender mailboxes, and message content, update the schedule, etc. Prondo gives you the ability to add new recipients to the running campaign.

If you have any questions, please send us an email at [email protected], and we'll be happy to help! 😉

Prondo helps you build an effective marketing email campaign that involves sending a series of emails to a group of people to promote a product, service, or idea or build a relationship with the audience.

Build your email sequence with an easy campaign builder and send personalized emails to the right audience at the right time.

Email campaigns can be highly effective when done correctly, as they allow businesses and organizations to communicate with their target audience directly and at scale. Prondo helps you personalize the email and automate it to maximize its impact and efficiency.

Building successful campaigns typically involves several following steps:-

• Create Campaign

• Importing the Recipients into the Campaign

• Creating Sequences with Personalized Emails

• Setting up Mailboxes

• Enabling Mailboxes

• Setting up Schedule

• Starting Campaign

• Monitoring Campaign

Getting the best ROI for email campaigns requires a clear understanding of the target audience, a compelling message, and a well-designed email template optimized for mobile devices.

1. How to manage subscriptions?

1. Click on your account name located at the top right corner of the page.

2. From the dropdown menu, select "Subscription."

3. You will be redirected to the subscriptions management page.

4. On this page, you can choose a new plan or update your payment method according to your preferences.

2. How to create a workspace?

To establish a new workspace, navigate to the Workspaces tab located on the left side of the screen. Then, click on the "+New Workspace" button. For further information on workspaces, you can explore more details here.

3. How to add recipients to the workspace?

To include recipients in your workspace, you must import them. To do this, follow these steps:

1. Access the workspace you previously created.

2. Click on "Add Records" within the workspace.

3. Choose your desired method of importing recipients.

   • If you opt for importing using a file, download the provided template, fill it with your recipient data, and save it in CSV format (as we currently support only CSV files). Learn more about importing process here.

   • For the manual creation of recipients, proceed by following the step-by-step instructions for each field. Once all the information is properly entered, click on "Create Person."

4. How to run the campaign?

1. Add the created list to the campaign.

2. Proceed to the "Sequence" tab and create an email sequence. Refer to the instructions provided here for guidance.

3. Next, Add Maillboxes to the campaign. To do this, go to the "Settings" tab and authorize the mailboxes. You can find instructions on how to do this here.

4. Link the authorized mailboxes to the campaign by following the provided steps.

5. Set up a schedule for the campaign using the instructions provided here.

6. Once everything is set up, click on the "Play" button next to the campaign name to start the campaign.

7. For further information about campaigns, you can explore additional details here.

By following these steps, you'll be able to create and launch your campaign successfully.

5. How to add a sender mailbox?

1. Click on the "+Add Mailbox" button.

2. Follow the provided instructions, typically from Google, to add the desired mailbox.

3. By following these steps, the mailbox will be successfully added to your account.

For more detailed information on this topic, you can find additional resources here.

6. Where to find statistics?

The dashboard tab is where you can find all the collected statistics. Specifically, campaign-specific statistics are gathered within each campaign on the dashboard tab. For more in-depth information about statistics, you can explore further details here.

7. Which services I can connect?

At present, there are several integration options available to us. These include the following services:

1. Dropcontact: Integration with Dropcontact allows for streamlined contact management and enrichment, enabling us to enhance our database with accurate and up-to-date information.

2. Zapier: Integration with Zapier offers extensive connectivity with various applications and allows for the automation of tasks, enabling seamless data transfer and workflow automation.

3. Sales Navigator: Integration with Sales Navigator provides access to powerful sales and lead generation tools on the LinkedIn platform, empowering us to find and connect with potential prospects.

4. Clearbit: Integration with Clearbit offers advanced data enrichment capabilities, allowing us to gather additional information about our leads and customers to personalize our interactions and enhance targeting.

These integration options provide a range of functionalities and benefits to optimize our processes and enhance our overall efficiency. More integration is on the way!

8. Can I invite other users to work on the same workspace and campaigns

Yes. Learn more about user management here.